Dumfries Branch - Heating and cooling system

Cool & Easy were already servicing one of our branches so when we started having problems in other branches I had no hesitation in giving your company the work. I always receive a quick response to my e-mails, requests and the staff in the branches are always delighted with the results. I would not even consider using another company now.

I have been very impressed with the responsiveness of Cool & Easy since the start of the NIBE System contract. They have always delivered excellent results and will help whenever and wherever they can. Their engineers are dedicated and put customers first, attending to properties after hours if this is more suitable for the customers. Office staff are always more then willing to help, and I feel I get a full explanation after every job, ensuring we can provide customers with accurate and full responses to repairs.

“Brad & his team do the company proud with their competitive quotes and excellent workmanship throughout each unit we have had fitted. We would recommend Cool & Easy for any Air Conditioning work you require.”

Cool & Easy are a reliable and professional Air Conditioning and Refrigeration company, they provide high quality commercial and domestic air conditioning installation and refrigeration services and I would not hesitate to recommend this company. They take a great deal of time to prepare quotes, inform me about products and ensure me what they are installing was exactly right for my business needs. We are delighted with their service and would like thank them in advance for all the care and consideration when I contact them and kindness throughout the works they do. The level of professionalism, standard of work and knowledge about all products is exceptional and I would recommend this company to serve your professional needs.

“Glenn and his team at Cool & Easy made the process simple and straightforward from our initial discussions about design, costings then finally installation. We would highly recommend Cool & Easy for your air conditioning needs, and we plan to use them again ourselves for our future installations.”

"We have had the pleasure of working with Cool & Easy on several projects over the last few years. The Cool & Easy team are exceptionally professional and I am always delighted to recommend them to any of my clients as I know they go above and beyond and have a service which is unrivalled anywhere in the UK. As consultants, we have also inspected their installation work for clients and I'm always impressed by their installations and extremely high quality levels of workmanship."

My thanks and congratulations to the team from Cool & Easy for their prompt reply to my query and the excellent installation of the air conditioning unit by their team of efficient engineers. I was delighted to have the outside and inside installation completed in one day. After the heat of the hottest summer days of 2022 I can now look forward to enjoying the cool evening air which will make life so much more pleasant. I would recommend Cool & Easy's answer to anyone who, like myself, wants to escape the sub-tropical evenings we experienced last year.

I have had a great service from your company so far. Engineers were very friendly and answered any queries I had including demonstrating how to use the system and your office staff have kept me up to date with everything. I will recommend your company to anyone who is looking for your services in the future.

Cool n Easy provided us with a first class service They were extremely professional and excellent at communicating with us We had our air conditioning unit installed a year ago and it has been a fantastic piece of equipment It is great to have found a company to provide excellent technical support They are very thorough at ensuring the equipment suited our needs and gave invaluable after care advice to help us protect the unit while we completed our office renovation I highly recommend this business

Without doubt we are 100% satisfied with the original design, specification and quotation of the work. Your approach was exemplar, attended when you said you would and completed the same. The conduct of the guys onsite was excellent, clean, tidy and considerate. We were walked through the operation of the equipment at the end, and they left us with maintenance instructions and guides for our own Operation & Maintenance manuals. As a Principal Contractor I feel our commendation of these works and our recommendation to others to use Cool&Easy can be no higher. We see many contractors on and off our sites and we will be using you again. Thank you.

I have worked with the Team at Cool & Easy on 2 large projects. Project 1 was the design and installation for 2 HVAC systems for our office buildings that were to be refurbished as part of a major upgrade. This was completed on time and in budget with minimal disruption to the daily tasks conducted by the office based Teams. The on site Engineers went out of their way to minimize any disruption, scheduling work around the department requirements meaning starting early or working late, this flexible approach was key to the success of this project. After the success of our first project we moved on to Project 2, this was the design and installation for an HVAC system for a 25,000 sqft warehouse. I had an initial design from another supplier and when I shared this with Glenn he quickly acknowledged that there was a deficiency in the system which meant it wouldn’t fulfill our requirement. Glenn recalculated our requirements and redesigned the system to meet our needs, I am so glad as his intervention stopped a potential fault, well done Glenn! All in all I am happy with the service I am given, from the office Team to the Engineers, the Team go out of their way to help, no problem to big no job too small, total service. Well done Cool & Easy team.

Cool & Easy installed air conditioning in the salon earlier this year. From our enquiry to installation was all done professionally and quickly. No more complaints from staff being too hot! Very pleased with the company.

The system is working great we have the heater on in the cool mornings and the cooling on in afternoon, what a difference. Our dog Archie especially loves the cool air. Please pass on our thanks to all your air con guys and electrician. They were all easy to chat with, very professional and did not leave until the job was finished and we were completely satisfied. An excellent job by all.

Had Fab contracted Cool & Easy to install a new ventilation system into our main metal fabrication hall. The system was designed by a third party consultancy but was not as straightforward as had been assumed. The team from Cool & Easy worked with us and the supplier to solve the problems and were very pragmatic and professional with excellent communication along the way to keep us informed of progress and next steps. Brad and his team were easy to work with and we have ended up with a great result. I would highly recommend the Cool & Easy team.

Can I just take a few moments to thank the team for all their hard work both on the day and the professional service given from the installers with the installation and the quick handling of the few small issues which were out of their control on the day. From the start we received a 5 star service - professional, helpful and friendly. You were able to install the air conditioning within our tight timescale. At a very reasonable price. The new air conditioning has been put to good use already and is certainly proving to be a benefit to the gentleman who is receiving it – so thank you from him also. I would have no problems with recommending your company to others. All the best for the future!

Kersia Lockerbie was awarded a substantial investment to upgrade the current outdated air conditioning & extract system to align with current legislation. Glenn was invited on site to quote for the work, from start to finish it was a pleasure to deal with Cool & Easy. From the initial kick off meetings to discuss our plant and what we would like going forward, Glenn was fantastic specifying our new system ensuring nothing was missed. The site work from the engineers was second to none, working safely and efficiently, no job was to small and the guys were more than happy to help with the unforeseen tasks as the project developed. We now have a fantastic system which works really efficiently and I have heard nothing but good feedback from the operators. I personally recommend Cool & Easy for any air handling projects going forward. Thanks Glenn & the team.

Cool & Easy have provided a first-class service since we’ve started working with them. Very proactive in their approach, all staff and engineers are very attentive and responsive to requests/produce quotes when required. It is a pleasure working with them.